CONSULTING

We have over a 100 years of collective talent in all aspects of hotel, food and beverage,gaming and hospitality. Let our talented team assist you in fine tuning or developing your operations to be more efficient, organized, and profitable entities.

Training
We can assist in creating or fine tuning policies and procedures as well as onsite training of management personnel and hourly team members in all aspects of :
-Sequence of Service
-Menu knowledge
-Friendly professions service dialogue
-The Art of Upselling to paying guests, not comped guests
-Knowledge of wines, Craft Beers, Specialty Drinks and Alcoholic Beverages
-Personal hygiene and grooming standards

Review and Analyze
From the loading dock to the restaurant/bar – product, services, team members
From valet to registration, to the room and all points in between – cleanliness, friendliness and needed repairs.
We will identify and report area’s of opportunity, cutting labor and product expenses, increasing revenues, driving bottom line profits while improving product quality and the hospitality experience.
We will rearview all policies and procedures and offer constructive criticism if any is needed.

Design and Develop
We can offer/assist in retaining qualified architects, contractors, interior designers.
We can assist with design, layout, creation and development of your restaurant/Bar
Identify and source proper equipment necessary to maximize volume in a limited space. As well as layout.
Identify and source proper product to insure quality, value and profit.
Identify, source and train qualified, talented, attractive and motivated Team Members.
Assist with menu’s, from cover design, to written content, to developing a profitable pricing strategy.
We can source, train and assist on a temporary basis Front of the house managers and hourlies, as well as cooks and bartenders.